If you own a small business, here are some interesting facts for you:
The average American business loses half of its customer base within only a few years.
An existing customer spends an average of two thirds more than new customers.
It's much easier and much less costly to build on an existing customer relationship than to build
new ones.
The most successful businesses are those which attract repeat business from
former customers. Here are two ways to do this:
Give the customer superior customer service when they do business with you.
Send out periodical newsletters to remind customers of your services and special offers.
A popular feature in any newsletter is cartoons. They don't need to
be costly. You can use some of my cartoons in your newsletter for FREE!
Others require a small licensing fee, but you name your own price!
Click here for more details.
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